Safety Guidelines

Your safety is our top priority. Follow these guidelines to have a safe experience.

Meet in public first

Before moving in together, always meet in a public place like a café. Get to know each other safely.

Never send money before signing

Legitimate landlords and roommates will never ask for payment before you have signed a lease and seen the property in person.

Watch out for red flags

Be cautious of deals that seem too good to be true, requests for payment via wire transfer or gift cards, or anyone who avoids meeting in person.

Use verified profiles

Look for the blue shield badge on profiles. Verified users have completed identity checks for added security.

Report suspicious activity

If something feels off, trust your instincts. Use the report button on any profile or listing. We review all reports within 24 hours.

Keep communication on-platform

Use roommes messaging for all initial communications. This protects your personal information and provides a record if issues arise.

Emergency Contacts in Korea

Police: 112

Fire / Ambulance: 119

Foreign emergency hotline: 1345

Questions or concerns? Contact us